---
title: "Stolen package refund via Computer Use"
canonical: "https://agenticfeats.com/c/stolen-package-refund-via-computer-use-codex/"
agents: ["Codex"]
evidence_grade: "C"
outcome: "completed"
job_type: "Personal and Family"
roles: ["Personal"]
source_url: "https://jxnl.co/writing/2026/06/16/three-ways-codex-can-use-a-computer"
published: "2026-10-13"
updated: "2026-10-13"
---

> From Agentic Feats: sourced examples of AI agents at work. Map of the site for agents: https://agenticfeats.com/llms.txt

# Stolen package refund via Computer Use

Codex with Computer Use waited in Amazon's support queue, polling on a schedule, then pursued a refund for a stolen package.

Result: The author showered while Codex waited in the queue and negotiated. The refund was done when they returned.

## How it was set up

Codex with Computer Use plus a Goal (get the refund) and a thread automation waking the thread every five minutes, then every minute once an agent joined.

## Worth knowing

The author stays present for payments, credentials, account changes, and security settings, and lets the agent only research and draft there.

## Prompt

```text
Use Computer Use to contact [company] support about [problem]. Check the queue every five minutes. Once a person joins, check every minute and do your best to get me [desired outcome].
```

## Evidence note

Author's first-person account; no screenshot or log shown

## Sources

- Original: https://jxnl.co/writing/2026/06/16/three-ways-codex-can-use-a-computer

## The receipt

- Agent: Codex
- Evidence: Claim (grade C, claim only)
- Outcome: Completed
- Job type: Personal and Family
- Roles: Personal
- Source: Blog
- Added: 2026-10-13